Terms & Conditions

Order Placement & Acceptance

Order Submission

When you place an order for hair removal devices, beauty masks, mirrors, or other products through our website, email, or other authorized channels, you are making a binding offer to purchase the selected products at the listed price. The price includes applicable U.S. sales tax (calculated based on your shipping address) and excludes shipping, customization, and bulk order fees (unless specified otherwise).
You confirm that all information provided at checkout (including shipping address, product model, payment details, and contact information) is accurate and complete. For custom orders (e.g., engraved mirrors, printed beauty masks), you verify that all customization details are correct to ensure the final product meets your requirements.

Order Acceptance

We reserve the right to accept or reject any order at our sole discretion. Your order is only considered accepted when we send you a written order confirmation email containing your order number, product details, and estimated delivery date. We may reject orders for the following reasons: product out of stock (e.g., a limited-edition hair removal device is sold out); pricing errors (e.g., a typo in the price of a beauty mask set); suspected fraudulent activity (e.g., use of stolen payment information); inability to deliver to your specified address (e.g., remote areas not covered by our couriers).
If we reject your order, we will notify you within 2 business days and issue a full refund for any payments already processed — the refund will be credited to your original payment method within 3–5 business days.

Order Modifications & Cancellations

You may modify or cancel your order only if it has not yet entered the production or shipping process (i.e., before you receive a "production started" or "shipment confirmed" notification). To modify or cancel an order, send an email to our customer support mailbox with the subject line "Order Modification/Cancellation - [Your Order Number]" and include your full name and the details of the requested change (e.g., adjusting the model of a hair removal device, changing the color of a beauty mask, canceling the order entirely).
We will process valid modification or cancellation requests within 1 business day and send you a confirmation email. If your order has already entered production (especially for customized items like engraved mirrors or printed beauty masks) or been shipped, we cannot accept modifications or cancellations. In such cases, you may refer to our Return & Exchange Policy for further options.

Product Information & Liability

All product descriptions, specifications, and images (including those for hair removal devices, beauty masks, and mirrors) on our website are for informational purposes only. We strive to ensure the accuracy of this information, but we do not guarantee that all details (e.g., colors, dimensions, functional descriptions) are 100% error-free. Minor variations in product appearance or specifications may occur due to manufacturing batches or updates, and such variations do not constitute a defect.
You acknowledge that hair removal devices and beauty masks are personal care products, and their effectiveness may vary depending on individual skin type, hair type, and usage habits. We are not liable for any skin reactions or unsatisfactory results caused by improper use, failure to follow the product manual, or individual differences. It is your responsibility to read the user guide carefully before using any product, especially smart beauty devices with adjustable settings.
We are not liable for damages to mirrors caused by accidental drops, collisions, or improper installation. For mirrors with electrical components (e.g., LED-lit mirrors), use only the power adapters provided by us; using non-compatible adapters may cause safety hazards, and we will not be responsible for any resulting damages.

User Obligations

When using our website and purchasing our products, you agree to the following obligations: (1) Provide true, accurate, and complete information during checkout and account registration (if applicable); (2) Use our products in accordance with the user manual and applicable laws and regulations; (3) Not resell our products for commercial purposes without our prior written consent (except for authorized retailers); (4) Not use our website or services for any fraudulent, illegal, or harmful activities (e.g., placing fake orders, stealing product images for counterfeiting).
If you violate any of these obligations and cause losses to us (e.g., reputation damage, financial losses from fake orders), we reserve the right to pursue legal liability and claim compensation.

Intellectual Property Rights

All intellectual property rights related to our products and website (including but not limited to product designs, logos, trademarks, text content, images, and software) are owned by us or our authorized partners. You may not use, reproduce, modify, or distribute these intellectual property materials without our prior written permission.
This includes but is not limited to: (1) Copying product images of hair removal devices, beauty masks, or mirrors for use on other e-commerce platforms; (2) Using our brand logo on counterfeit products; (3) Reproducing our product user guides or policy documents for commercial purposes.

Limitation of Liability

To the maximum extent permitted by U.S. law, we shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, loss of business opportunities, or emotional distress) arising from your purchase or use of our products, or from any errors or omissions in product information.
Our total liability for any direct damages related to the purchase of our products shall not exceed the total amount you paid for the specific product that caused the damage. This limitation of liability applies regardless of whether the damage is caused by negligence, breach of contract, or other reasons, except for damages caused by our intentional misconduct or gross negligence.

Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law principles.
Any disputes arising from or in connection with these Terms & Conditions (including but not limited to order disputes, product liability disputes) shall first be resolved through friendly negotiation between you and us. If negotiation fails, either party may file a lawsuit with the competent court in the county where our store is located.

Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. When we make material changes (e.g., changes to order cancellation policies, limitation of liability clauses), we will notify you by posting the updated Terms & Conditions on our website and sending a notification to your registered email address (if you have an account with us).
The updated Terms & Conditions will take effect 7 days after the notification is sent. Your continued use of our website or purchase of our products after the effective date constitutes your acceptance of the updated Terms & Conditions.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy, and other applicable policies posted on our website, constitute the entire agreement between you and us regarding your purchase and use of our products. Any prior agreements, understandings, or promises (whether oral or written) between you and us are superseded by these Terms & Conditions.